Everything good comes to an end...
This website has been offline since 15 May 2020.
Dear customer,

It is with a heavy heart that we inform you that our journey in shoes has come to an end for the United Kingdom. The consequences of the Brexit have made it impossible for us to continue delivering you our shoes, as much as we regret it.

We would like to thank you for the part you have played in this memorable journey. Our team is still at your disposal for any questions and we will guarantee assistance regarding your orders, returns or other issues.

Below you will find some frequently asked questions, but if you do not find the answer you need among them, you can always contact our customer service!

It was great to spend time with you.
THANK YOU VERY MUCH for everything.
The Sarenza team

Frequently asked questions

Why has the site closed its doors?

Faced with the impact of brexit on our activity, we have decided to close our site Sarenza.co.uk from May 15th, 2020.

The site as well as your customer account will no longer be available on this date.

I bought a product before the site closure, when will I receive my order?

You will receive your order according to the time frame of the courier you have chosen.

Don't hesitate to consult your tracking information from your order, which you are sent by email once your parcel has been shipped.

Can I make a return?

Yes, for a return and refund after May 15th, you must contact Customer Services by email.

Returns against refunds will be accepted within 30 days of reception of the order, in compliance with our Terms and Conditions.

However if you want to make an exchange, it’s not possible from the 4th May.

Can I have access to my account?

After the 15th of May, you will not be able to access automatically the historic of your orders on our website Sarenza.co.uk.

All personal information communicated is protected and stored on our customer database for Sarenza.

From the 15th of May, for all requests for access to your personal details, it will be necessary to contact us at our address: dpo-sarenza@sarenza.uk to exercise your right.

Can I order or use a credit note or promotional code?

No. The last date was until May 14 inclusive. After this date, the amount of the code will be lost.

It will not be refundable and will not be able to be converted on another group website.

But we assure you, the shipping and delivery conditions remain unchanged, tracking of your parcel must be done via the link of the carrier.

other questions?
Contact our customer service
customerservice@sarenza.com
other questions?
Contact our customer service
customerservice@sarenza.com
Everything good comes to an end...
This website has been offline since 15 May 2020.
Dear customer,

It is with a heavy heart that we inform you that our journey in shoes has come to an end for the United Kingdom. The consequences of the Brexit have made it impossible for us to continue delivering you our shoes, as much as we regret it.

We would like to thank you for the part you have played in this memorable journey. Our team is still at your disposal for any questions and we will guarantee assistance regarding your orders, returns or other issues.

Below you will find some frequently asked questions, but if you do not find the answer you need among them, you can always contact our customer service!

It was great to spend time with you.
THANK YOU VERY MUCH for everything.
The Sarenza team

Frequently asked questions

Why has the site closed its doors?

Faced with the impact of brexit on our activity, we have decided to close our site Sarenza.co.uk from May 15th, 2020.

The site as well as your customer account will no longer be available on this date.

I bought a product before the site closure, when will I receive my order?

You will receive your order according to the time frame of the courier you have chosen.

Don't hesitate to consult your tracking information from your order, which you are sent by email once your parcel has been shipped.

Can I make a return?

Yes, for a return and refund after May 15th, you must contact Customer Services by email.

Returns against refunds will be accepted within 30 days of reception of the order, in compliance with our Terms and Conditions.

However if you want to make an exchange, it’s not possible from the 4th May.

Can I have access to my account?

After the 15th of May, you will not be able to access automatically the historic of your orders on our website Sarenza.co.uk.

All personal information communicated is protected and stored on our customer database for Sarenza.

From the 15th of May, for all requests for access to your personal details, it will be necessary to contact us at our address: dpo-sarenza@sarenza.uk to exercise your right.

Can I order or use a credit note or promotional code?

No. The last date was until May 14 inclusive. After this date, the amount of the code will be lost.

It will not be refundable and will not be able to be converted on another group website.

But we assure you, the shipping and delivery conditions remain unchanged, tracking of your parcel must be done via the link of the carrier.

other questions?
Contact our customer service
customerservice@sarenza.com
other questions?
Contact our customer service
customerservice@sarenza.com
Everything good comes to an end...
This website has been offline since 15 May 2020.
Dear customer,

It is with a heavy heart that we inform you that our journey in shoes has come to an end for the United Kingdom. The consequences of the Brexit have made it impossible for us to continue delivering you our shoes, as much as we regret it.

We would like to thank you for the part you have played in this memorable journey. Our team is still at your disposal for any questions and we will guarantee assistance regarding your orders, returns or other issues.

Below you will find some frequently asked questions, but if you do not find the answer you need among them, you can always contact our customer service!

It was great to spend time with you.
THANK YOU VERY MUCH for everything.
The Sarenza team

Frequently asked questions

Why has the site closed its doors?

Faced with the impact of brexit on our activity, we have decided to close our site Sarenza.co.uk from May 15th, 2020.

The site as well as your customer account will no longer be available on this date.

I bought a product before the site closure, when will I receive my order?

You will receive your order according to the time frame of the courier you have chosen.

Don't hesitate to consult your tracking information from your order, which you are sent by email once your parcel has been shipped.

Can I make a return?

Yes, for a return and refund after May 15th, you must contact Customer Services by email.

Returns against refunds will be accepted within 30 days of reception of the order, in compliance with our Terms and Conditions.

However if you want to make an exchange, it’s not possible from the 4th May.

Can I have access to my account?

After the 15th of May, you will not be able to access automatically the historic of your orders on our website Sarenza.co.uk.

All personal information communicated is protected and stored on our customer database for Sarenza.

From the 15th of May, for all requests for access to your personal details, it will be necessary to contact us at our address: dpo-sarenza@sarenza.uk to exercise your right.

Can I order or use a credit note or promotional code?

No. The last date was until May 14 inclusive. After this date, the amount of the code will be lost.

It will not be refundable and will not be able to be converted on another group website.

But we assure you, the shipping and delivery conditions remain unchanged, tracking of your parcel must be done via the link of the carrier.

other questions?
Contact our customer service
customerservice@sarenza.com
other questions?
Contact our customer service
customerservice@sarenza.com

Pedicure set: quick and easy for perfect nails! 

You do not always have the time or money to go to the beautician’s for a regular pedicure. But thanks to a complete pedicure set, you can care for your feet in your own home. This pedicure kit can give you beautiful feet for a fraction of the cost!

Pedicure set: both practical and cost effective

A small revolution has been happening on store shelves lately, and it is aimed at trendy but busy women: the pedicure kit. It is both practical and a time saver for those of us who don't always have the time to go for a professional pedicure. This pedicure set not only helps with your corns but also with those unsightly calluses on your heels and under your toes. This revolutionary device allows you to take care of your feet both easily and every day and to show off your feet with pride.

Perfect feet with a pedicure set and a few basic tips

To take care of your feet with a home pedicure, you must first get a basic pedicure set, which will include essential oils and sea salts, to create your own exfoliating and nourishing foot bath. You will also need an exfoliating cream to regularly exfoliate the bottom of your feet. Don't forget to end your pedicure with a moisturiser massaged into your clean, dry feet. You are then ready to beautify your feet with a pedicure kit, for those beautifully varnished toenails. Don’t forget the latest trends: French pedicures and feet jewellery. 

Everything good comes to an end...
This website has been offline since 15 May 2020.
Dear customer,

It is with a heavy heart that we inform you that our journey in shoes has come to an end for the United Kingdom. The consequences of the Brexit have made it impossible for us to continue delivering you our shoes, as much as we regret it.

We would like to thank you for the part you have played in this memorable journey. Our team is still at your disposal for any questions and we will guarantee assistance regarding your orders, returns or other issues.

Below you will find some frequently asked questions, but if you do not find the answer you need among them, you can always contact our customer service!

It was great to spend time with you.
THANK YOU VERY MUCH for everything.
The Sarenza team

Frequently asked questions

Why has the site closed its doors?

Faced with the impact of brexit on our activity, we have decided to close our site Sarenza.co.uk from May 15th, 2020.

The site as well as your customer account will no longer be available on this date.

I bought a product before the site closure, when will I receive my order?

You will receive your order according to the time frame of the courier you have chosen.

Don't hesitate to consult your tracking information from your order, which you are sent by email once your parcel has been shipped.

Can I make a return?

Yes, for a return and refund after May 15th, you must contact Customer Services by email.

Returns against refunds will be accepted within 30 days of reception of the order, in compliance with our Terms and Conditions.

However if you want to make an exchange, it’s not possible from the 4th May.

Can I have access to my account?

After the 15th of May, you will not be able to access automatically the historic of your orders on our website Sarenza.co.uk.

All personal information communicated is protected and stored on our customer database for Sarenza.

From the 15th of May, for all requests for access to your personal details, it will be necessary to contact us at our address: dpo-sarenza@sarenza.uk to exercise your right.

Can I order or use a credit note or promotional code?

No. The last date was until May 14 inclusive. After this date, the amount of the code will be lost.

It will not be refundable and will not be able to be converted on another group website.

But we assure you, the shipping and delivery conditions remain unchanged, tracking of your parcel must be done via the link of the carrier.

other questions?
Contact our customer service
customerservice@sarenza.com
other questions?
Contact our customer service
customerservice@sarenza.com