Everything good comes to an end...
This website has been offline since 15 May 2020.
Dear customer,

It is with a heavy heart that we inform you that our journey in shoes has come to an end for the United Kingdom. The consequences of the Brexit have made it impossible for us to continue delivering you our shoes, as much as we regret it.

We would like to thank you for the part you have played in this memorable journey. Our team is still at your disposal for any questions and we will guarantee assistance regarding your orders, returns or other issues.

Below you will find some frequently asked questions, but if you do not find the answer you need among them, you can always contact our customer service!

It was great to spend time with you.
THANK YOU VERY MUCH for everything.
The Sarenza team

Frequently asked questions

Why has the site closed its doors?

Faced with the impact of brexit on our activity, we have decided to close our site Sarenza.co.uk from May 15th, 2020.

The site as well as your customer account will no longer be available on this date.

I bought a product before the site closure, when will I receive my order?

You will receive your order according to the time frame of the courier you have chosen.

Don't hesitate to consult your tracking information from your order, which you are sent by email once your parcel has been shipped.

Can I make a return?

Yes, for a return and refund after May 15th, you must contact Customer Services by email.

Returns against refunds will be accepted within 30 days of reception of the order, in compliance with our Terms and Conditions.

However if you want to make an exchange, it’s not possible from the 4th May.

Can I have access to my account?

After the 15th of May, you will not be able to access automatically the historic of your orders on our website Sarenza.co.uk.

All personal information communicated is protected and stored on our customer database for Sarenza.

From the 15th of May, for all requests for access to your personal details, it will be necessary to contact us at our address: dpo-sarenza@sarenza.uk to exercise your right.

Can I order or use a credit note or promotional code?

No. The last date was until May 14 inclusive. After this date, the amount of the code will be lost.

It will not be refundable and will not be able to be converted on another group website.

But we assure you, the shipping and delivery conditions remain unchanged, tracking of your parcel must be done via the link of the carrier.

other questions?
Contact our customer service
customerservice@sarenza.com
other questions?
Contact our customer service
customerservice@sarenza.com
Everything good comes to an end...
This website has been offline since 15 May 2020.
Dear customer,

It is with a heavy heart that we inform you that our journey in shoes has come to an end for the United Kingdom. The consequences of the Brexit have made it impossible for us to continue delivering you our shoes, as much as we regret it.

We would like to thank you for the part you have played in this memorable journey. Our team is still at your disposal for any questions and we will guarantee assistance regarding your orders, returns or other issues.

Below you will find some frequently asked questions, but if you do not find the answer you need among them, you can always contact our customer service!

It was great to spend time with you.
THANK YOU VERY MUCH for everything.
The Sarenza team

Frequently asked questions

Why has the site closed its doors?

Faced with the impact of brexit on our activity, we have decided to close our site Sarenza.co.uk from May 15th, 2020.

The site as well as your customer account will no longer be available on this date.

I bought a product before the site closure, when will I receive my order?

You will receive your order according to the time frame of the courier you have chosen.

Don't hesitate to consult your tracking information from your order, which you are sent by email once your parcel has been shipped.

Can I make a return?

Yes, for a return and refund after May 15th, you must contact Customer Services by email.

Returns against refunds will be accepted within 30 days of reception of the order, in compliance with our Terms and Conditions.

However if you want to make an exchange, it’s not possible from the 4th May.

Can I have access to my account?

After the 15th of May, you will not be able to access automatically the historic of your orders on our website Sarenza.co.uk.

All personal information communicated is protected and stored on our customer database for Sarenza.

From the 15th of May, for all requests for access to your personal details, it will be necessary to contact us at our address: dpo-sarenza@sarenza.uk to exercise your right.

Can I order or use a credit note or promotional code?

No. The last date was until May 14 inclusive. After this date, the amount of the code will be lost.

It will not be refundable and will not be able to be converted on another group website.

But we assure you, the shipping and delivery conditions remain unchanged, tracking of your parcel must be done via the link of the carrier.

other questions?
Contact our customer service
customerservice@sarenza.com
other questions?
Contact our customer service
customerservice@sarenza.com
Everything good comes to an end...
This website has been offline since 15 May 2020.
Dear customer,

It is with a heavy heart that we inform you that our journey in shoes has come to an end for the United Kingdom. The consequences of the Brexit have made it impossible for us to continue delivering you our shoes, as much as we regret it.

We would like to thank you for the part you have played in this memorable journey. Our team is still at your disposal for any questions and we will guarantee assistance regarding your orders, returns or other issues.

Below you will find some frequently asked questions, but if you do not find the answer you need among them, you can always contact our customer service!

It was great to spend time with you.
THANK YOU VERY MUCH for everything.
The Sarenza team

Frequently asked questions

Why has the site closed its doors?

Faced with the impact of brexit on our activity, we have decided to close our site Sarenza.co.uk from May 15th, 2020.

The site as well as your customer account will no longer be available on this date.

I bought a product before the site closure, when will I receive my order?

You will receive your order according to the time frame of the courier you have chosen.

Don't hesitate to consult your tracking information from your order, which you are sent by email once your parcel has been shipped.

Can I make a return?

Yes, for a return and refund after May 15th, you must contact Customer Services by email.

Returns against refunds will be accepted within 30 days of reception of the order, in compliance with our Terms and Conditions.

However if you want to make an exchange, it’s not possible from the 4th May.

Can I have access to my account?

After the 15th of May, you will not be able to access automatically the historic of your orders on our website Sarenza.co.uk.

All personal information communicated is protected and stored on our customer database for Sarenza.

From the 15th of May, for all requests for access to your personal details, it will be necessary to contact us at our address: dpo-sarenza@sarenza.uk to exercise your right.

Can I order or use a credit note or promotional code?

No. The last date was until May 14 inclusive. After this date, the amount of the code will be lost.

It will not be refundable and will not be able to be converted on another group website.

But we assure you, the shipping and delivery conditions remain unchanged, tracking of your parcel must be done via the link of the carrier.

other questions?
Contact our customer service
customerservice@sarenza.com
other questions?
Contact our customer service
customerservice@sarenza.com

Toenail care: tips for pretty feet

It is important to keep your feet clean and healthy as part of your personal hygiene routine. Toenail care should be an integral part of this, and should not be overlooked. Here are some handy nail care tips to help in this matter, and to keep your feet looking tidy and feeling soft.

Regular toenail care for healthy feet

Caring for the edge of your nails and your cuticles is an essential part of toenail care. Your toenails should be cut and filed regularly, not only so that they do not rub against the end of your shoes, but also so that they can stay beautiful and healthy. Gently use a nail clipper to cut your nails into shape and then file them to round off the corners and soften any sharp edges. Clean nails are also an important part of nail care. Take the time to bathe your feet in hot soapy water and remove dead skin using special tweezers. 

Toenail care treatments for beautiful feet every day

Feminine nails and pretty feet need regular, and at times specialised, toenail care. Treat corns with a sea salt or sodium crystal bath. This also helps to relieve swollen feet. Ingrown toenails also need a very specific type of nail care. Soak your feet in a bath containing disinfectant and use talc on your feet to keep your nails from rubbing against your shoes when walking. For strong and healthy nails don’t forget to use a nail hardening varnish. To top off your toenail care, use a moisturising lotion or special moisturising treatments for nails.

Published In Healthy feet
Everything good comes to an end...
This website has been offline since 15 May 2020.
Dear customer,

It is with a heavy heart that we inform you that our journey in shoes has come to an end for the United Kingdom. The consequences of the Brexit have made it impossible for us to continue delivering you our shoes, as much as we regret it.

We would like to thank you for the part you have played in this memorable journey. Our team is still at your disposal for any questions and we will guarantee assistance regarding your orders, returns or other issues.

Below you will find some frequently asked questions, but if you do not find the answer you need among them, you can always contact our customer service!

It was great to spend time with you.
THANK YOU VERY MUCH for everything.
The Sarenza team

Frequently asked questions

Why has the site closed its doors?

Faced with the impact of brexit on our activity, we have decided to close our site Sarenza.co.uk from May 15th, 2020.

The site as well as your customer account will no longer be available on this date.

I bought a product before the site closure, when will I receive my order?

You will receive your order according to the time frame of the courier you have chosen.

Don't hesitate to consult your tracking information from your order, which you are sent by email once your parcel has been shipped.

Can I make a return?

Yes, for a return and refund after May 15th, you must contact Customer Services by email.

Returns against refunds will be accepted within 30 days of reception of the order, in compliance with our Terms and Conditions.

However if you want to make an exchange, it’s not possible from the 4th May.

Can I have access to my account?

After the 15th of May, you will not be able to access automatically the historic of your orders on our website Sarenza.co.uk.

All personal information communicated is protected and stored on our customer database for Sarenza.

From the 15th of May, for all requests for access to your personal details, it will be necessary to contact us at our address: dpo-sarenza@sarenza.uk to exercise your right.

Can I order or use a credit note or promotional code?

No. The last date was until May 14 inclusive. After this date, the amount of the code will be lost.

It will not be refundable and will not be able to be converted on another group website.

But we assure you, the shipping and delivery conditions remain unchanged, tracking of your parcel must be done via the link of the carrier.

other questions?
Contact our customer service
customerservice@sarenza.com
other questions?
Contact our customer service
customerservice@sarenza.com